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If you wish to upgrade your Norton subscription plan or want to switch to another antivirus, then you have the facility to cancel your subscription and update your plan. If you are thinking, “How do I cancel my Norton subscription?” you must refer to the forthcoming section carefully and get a detailed description of the procedures & policies.
Users have the facility to reach Norton customer care services to end the subscription and request a refund. For this, they can call customer care services using their official phone number: (855) 815-2726. Now soon after dialing the number, the call will be answered by an automated voice that will instruct users to press one number from the generated IVR menu to get in contact with the corresponding representative. Now they can provide their Norton subscription details and request to end your subscription. Before requesting a refund, customers must always go through Norton Cancellation and Refund Policy, carefully provided in the forthcoming section.
Users need to follow below mentioned straightforward steps to end their Norton subscriptions manually:
Users must follow the below-mentioned steps to obtain a refund for their subscription plan cancellation:
Users must go through some of the major highlights of Norton's cancellation and refund policies:
For a refund, Norton has ensured that you will get the paid amount back wholly. However, you need to ensure that you have claimed your refund within sixty days of your subscription. This is because of the sixty days money-back guarantee of Norton. It would help if you made sure that you followed the correct steps to claim your refund. You can do it online or connect with Norton's customer service team.
Steps to claim the refund:
To claim the refund online, you have first to make the cancellation. Once you have cancelled the subscription, you can claim the refund.
That is it. You have successfully claimed the refund. You only need to wait for ten working days. Soon, you’ll be able to get the refund directly into the account.
To connect with customer service of Norton for a Refund, you have to ensure that you have selected the most convenient medium for yourself. You can choose from live chat, calling, or email.
Make a call to Norton's customer service.
Calling is going to give you a solution within a few minutes. You need to ensure that you have made the selection of the steps which are provided below. Then you’re not going to take much time to connect with the customer service team of Norton.
Live chat with the executive from the customer service team.
Yes, you can live chat with the customer service of Norton. For that, you only need to ensure that you have adhered to the steps provided below.
Conclusion: By using the above method, customers will get a refund for their plan cancellation. If you are thinking, “How do I get a refund for my Norton Account?” then the money will be returned in the original mode of your transaction within 7-10 business days.
FAQ Type:
Does Uninstalling Norton Cancel a Subscription?
Once you have made the uninstallation of Norton’s software, then that is not going to affect the subscription at all. So, you must ensure you have canceled by contacting customer service or online.
Should I Uninstall Norton before Renewing?
You don’t need to reinstall or uninstall your Norton subscription to get a new subscription. You only need to make the payment for the new month. Then your subscription is going to get renewed automatically.
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