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How Do I Cancel My Norton subscription?

If you wish to upgrade your Norton subscription plan or want to switch to another antivirus, then you have the facility to cancel your subscription and update your plan. If you are thinking, “How do I cancel my Norton subscription?” you must refer to the forthcoming section carefully and get a detailed description of the procedures & policies.

Contact Norton Customer Services to Cancel your Subscription

Users have the facility to reach Norton customer care services to end the subscription and request a refund. For this, they can call customer care services using their official phone number: (855) 815-2726. Now soon after dialing the number, the call will be answered by an automated voice that will instruct users to press one number from the generated IVR menu to get in contact with the corresponding representative. Now they can provide their Norton subscription details and request to end your subscription. Before requesting a refund, customers must always go through Norton Cancellation and Refund Policy, carefully provided in the forthcoming section.

The Procedure to Cancel Norton Subscription:

Users need to follow below mentioned straightforward steps to end their Norton subscriptions manually:

  • To begin the process, they must visit the official Norton website.
  • Now they need to enter their registered id and password to login into their Norton account.
  • Select the “my account” option from the menu bar. As you click the option, you will be navigated to another page.
  • Now you will be displayed a list of active subscriptions. Press the Cancel Subscription option presented on the side of your desired subscription.
  • You must tap on the confirmation check box to end the procedure.

How Do I Get a Refund for My Norton Account?

Users must follow the below-mentioned steps to obtain a refund for their subscription plan cancellation:

  • Visit Norton's official website via your device.
  • Now they need to login into their Norton account using the login id and password.
  • Next, they must navigate to the support page.
  • To proceed further, they must press the refund link.
  • As the refund form is generated, they need to fill in all the mandatory fields in the form and attach a copy of the plan receipt and other important documents to verify their refund request.
  • Finally, they must press the submit button to terminate the process.

Norton Cancellation and Refund Policy:

Users must go through some of the major highlights of Norton's cancellation and refund policies:

  • If you are an annual subscriber, Norton provides a 60 days full refund guarantee.
  • If you request a refund after 60 days, you are not eligible to receive a full refund.
  • If you purchase a plan on a monthly basis, then you must make a request within 14 days in order to get a full refund. Requests made after that will not be eligible to get full money.
  • For all those subscribers who are on their trial period then, they must request a cancellation and request a refund within 60/14 days.

How do I Get a Refund from Norton automatic Renewal?

For a refund, Norton has ensured that you will get the paid amount back wholly. However, you need to ensure that you have claimed your refund within sixty days of your subscription. This is because of the sixty days money-back guarantee of Norton. It would help if you made sure that you followed the correct steps to claim your refund. You can do it online or connect with Norton's customer service team.

Steps to claim the refund:

To claim the refund online, you have first to make the cancellation. Once you have cancelled the subscription, you can claim the refund.

  • Open Norton's website.
  • Write in the search bar “Claim refund.”
  • Press the button search.
  • You’ll come across the direct link of Norton.
  • Choose the option of “Get Started.”
  • Now you need to enter the details regarding the refund.
  • Submit the refund form.

That is it. You have successfully claimed the refund. You only need to wait for ten working days. Soon, you’ll be able to get the refund directly into the account.

How do I Contact Norton for a Refund?

To connect with customer service of Norton for a Refund, you have to ensure that you have selected the most convenient medium for yourself. You can choose from live chat, calling, or email.

Make a call to Norton's customer service.

Calling is going to give you a solution within a few minutes. You need to ensure that you have made the selection of the steps which are provided below. Then you’re not going to take much time to connect with the customer service team of Norton.

  • Call Norton's customer service number.
  • Now you’ll come across the IVR menu.
  • You only need to choose the option which is entirely relevant to your issue.
  • Once you have given the command to the IVR menu, your call will be moved to the person from the refund team.
  • They are going to take down your details, and your issue is going to be fixed shortly.
  • Once a refund is claimed. Then you will receive confirmation of that on your email address, which is registered with Norton.

Live chat with the executive from the customer service team.

Yes, you can live chat with the customer service of Norton. For that, you only need to ensure that you have adhered to the steps provided below.

  • Get on the website of Norton.
  • Tap “Contact us” button.
  • On the next page, you’ll see a chat icon.
  • A chatbox is going to appear.
  • Make the selection of the refund and cancellation options.
  • Your issue will be resolved.
  • Once you have the solution for the issue, you can keep a conversation record.

Conclusion: By using the above method, customers will get a refund for their plan cancellation. If you are thinking, “How do I get a refund for my Norton Account?” then the money will be returned in the original mode of your transaction within 7-10 business days.

FAQ Type:

Does Uninstalling Norton Cancel a Subscription?

Once you have made the uninstallation of Norton’s software, then that is not going to affect the subscription at all. So, you must ensure you have canceled by contacting customer service or online.

Should I Uninstall Norton before Renewing?

You don’t need to reinstall or uninstall your Norton subscription to get a new subscription. You only need to make the payment for the new month. Then your subscription is going to get renewed automatically.

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