Have A Question ?

We are their next doors neighbour.

How do I Stop Norton Charging My Credit Card?

Most of the services Norton is offered to their users under auto-renew services, as at the time of making the subscription, the users enable the auto-renew option for the subscription. The users will not have to make the payment occasionally as the amount will automatically get deducted from their bank account. However, if you have added your credit card to pay and wish to stop them from auto-renewing, you must follow the steps mentioned here.

The process to stop Norton Subscription from Automatically renewing

  • The first thing that is needed to be done is to sign in to your Norton account.
  • Look for 'My Account' below or next to the subscription option.
  • Look for the 'Cancel subscription Renewal' option to stop your credit card from getting charged.
  • You may have to confirm again to make the cancellation.
  • Once the cancellation is confirmed, you'll receive the confirmation in your email address.

Things to know before stopping the subscription from Norton

  • The subscription will continue through the end of the period when the payment is already made from your credit card, and renewal will stop automatically.
  • It will take a few hours to proceed with the request for your change to come into force.
  • The benefits derived from the subscription will end only when the subscription period ends for which you have already paid.

How do I Remove My Credit Card Details From Norton?

Users must check their billing profile first to delete the credit card details from their payment page. To find the billing profile, you must look for the billing information tab. After which, you must proceed toward the credit card information to delete it.

These are the steps that are needed to be followed to delete the credit card details.

  • Get onto the Billing information tab, and click on the trash icon in the payment section.
  • Confirm that you want to delete the billing information from the payment page by clicking on the 'Delete' Option.
  • Once you have deleted your billing information, you will see information on your screen mentioning, 'There is no billing profile saved in your account at this time. Please enter your billing information below.'

Why is There a Norton Charge on My Credit Card?

Automatically renewing a subscription ensures that the users will get their device's protection without interruption, and data will be protected from viruses and other threats. Under auto-renewal, your subscription will renew for another year after the expiration. If you see a Norton annual subscription charged to your card, it gets renewed automatically for the next year, and the payment has been made with your credit card.

You get the option of auto-renewal when you purchase a subscription to Norton and when you buy or renew your service from the Norton Online Store. Once you enroll in the service, it will only charge you once a year for the services you have been using for that particular year. Norton will provide you a pre-billing notification via email before they charge you to keep you updated as long as you don't stop the payment.

So if you ever see a Norton Charge on your credit card is because you have yet to proceed with the cancellation or have stopped the payment.

Related Blog:

Any Query ? Please Contact

We'll never share your email with anyone else.